Pretty Dolla$ Brand had a strong product and a loyal local following — but their digital channels were fragmented, their ad creative wasn't converting, and they had no email system capturing repeat revenue. Furthermore, their Shopify store was losing customers at checkout without any recovery mechanism in place. In 8 months, we rebuilt their full digital growth stack — Meta Ads, TikTok campaigns, Shopify CRO, and a complete email flow system — delivering 280% revenue growth and making email alone responsible for 22% of total revenue.
Dannesha Johnson had built something real with Pretty Dolla$ Brand — a bold fashion and cosmetics label with genuine fans, strong aesthetic identity, and repeat customers. However, the business was almost entirely dependent on organic social media reach and word of mouth. Consequently, revenue was inconsistent and unpredictable, tied too closely to when Dannesha herself posted content.
Furthermore, there was no paid advertising strategy — the brand had run a handful of boosted posts on Facebook with disappointing results, which had left Dannesha sceptical of paid ads entirely. Additionally, the Shopify store was converting well below the industry average. Specifically, visitors were browsing and adding items to cart, but a large percentage abandoned before completing purchase — with no recovery mechanism in place to bring them back.
Most critically, there were no email flows whatsoever. As a result, every customer who purchased once was essentially lost — there was no welcome sequence, no post-purchase upsell, no win-back campaign, and no mechanism to convert first-time buyers into loyal repeat customers who drive long-term revenue.
% of total email flow revenue by sequence
The core insight was that Pretty Dolla$ was leaving most of its revenue on the table — not because the product wasn't good enough, but because there was no system to capture, convert, and retain customers beyond a single Instagram post. Consequently, the strategy focused on building that full-funnel system before scaling spend.
Replaced boosted posts with a structured 3-layer Meta funnel: cold audience awareness, warm retargeting, and cart abandonment recovery. Furthermore, a weekly creative testing cadence was established — specifically, 3–5 new creatives tested every week against the current control, with performance driving budget allocation.
TikTok Spark Ads were launched using Dannesha's organic content as ad creative — keeping the authentic feel while adding paid distribution. Additionally, TikTok Shopping was integrated with Shopify so viewers could purchase without leaving the app, reducing friction for impulse purchases.
Four automated email flows were built in Klaviyo from scratch: welcome series (converting new subscribers), abandoned cart recovery, post-purchase upsell sequence, and a 90-day win-back campaign for lapsed customers. As a result, revenue was now being generated 24/7 without requiring Dannesha to post anything.
Before increasing ad spend, Shopify conversion rate was improved — product page copywriting, mobile checkout optimisation, urgency signals, and trust badges. Consequently, the same traffic that was previously leaving unconverted began completing purchases at a meaningfully higher rate.
Specifically, the Shopify store and email infrastructure were fixed before ad spend was increased — ensuring every dollar of traffic had a system to convert and retain it.
First, a full audit of the Shopify store, existing Meta ad account, and audience analytics was completed. Specifically, Hotjar heatmaps were installed to identify where customers were dropping off on product and checkout pages. Additionally, the ad account history was analysed to identify which boosted posts had generated any real purchase intent.
Subsequently, Shopify product pages were rewritten with benefit-led descriptions, lifestyle imagery was restructured, and the mobile checkout flow was simplified. Furthermore, Klaviyo was integrated with Shopify and the four core email flows were built — welcome, abandoned cart, post-purchase, and win-back — before any ad budget increased.
Then, the Meta ad account was restructured into a proper 3-layer funnel. Cold audiences targeted women 18–35 interested in fashion, beauty, and streetwear. Moreover, a retargeting layer re-engaged website visitors and video viewers with product-specific ads. The first week of creative testing launched 5 new ad variants against the legacy content.
Subsequently, TikTok Spark Ads were launched — boosting Dannesha's best-performing organic videos as paid ads to preserve authenticity while gaining reach. Additionally, TikTok Shopping was connected to Shopify so products appeared natively in TikTok's shopping tab. As a result, TikTok contributed 31% of new customer acquisition by month 5.
Finally, lookalike audiences were built from the brand's best customers — people who had purchased 2+ times — and Meta budget was scaled toward these high-value segments. Furthermore, the email list was segmented by purchase history and engagement, with targeted campaigns for VIP customers and re-engagement sequences for dormant subscribers.
A disciplined creative testing system ran throughout the 8 months — specifically, 3–5 new ad creatives launched weekly, with performance assessed at the 48-hour and 7-day mark. Consequently, the winning creative in week 8 was outperforming the week 1 control by 3.2× on click-through rate and 2.1× on purchase conversion rate.
The 4-flow Klaviyo system was designed for a fashion brand's buying psychology — specifically, the welcome series led with brand story and social proof before any promotional offer, building trust before asking for the sale. Moreover, post-purchase emails were written to reduce buyer's remorse, encourage reviews, and introduce complementary products naturally.
The abandoned cart recovery system combined email (Klaviyo 3-step sequence) with Meta retargeting ads showing the exact abandoned products. Specifically, the email sequence included a browse abandonment trigger at 1 hour, a cart reminder at 4 hours, and a limited-time offer at 24 hours. As a result, 41% of abandoned carts were recovered — against an industry average of 15%.
By using Spark Ads to boost organic content rather than creating separate "ad" content, the TikTok campaigns felt native and authentic — exactly what the 18–35 demographic responds to. Furthermore, TikTok contributed 31% of new customer acquisition by month 5, providing a meaningful second acquisition channel alongside Meta.
All revenue figures are sourced directly from Shopify analytics, with channel attribution verified through UTM tracking and Klaviyo's revenue reporting. The 280% revenue growth figure compares the 8-month campaign period against the equivalent 8-month period prior to the engagement.
Revenue grew by 280% against the equivalent prior period — driven by the compounding effect of paid acquisition, improved store conversion rates, email retention flows, and TikTok discovery. Furthermore, the revenue mix became significantly healthier — less dependent on any single channel or posting cadence.
22% of total revenue was generated by Klaviyo's automated flows — with zero active management required once built. Moreover, this was entirely incremental revenue that previously didn't exist at all. The welcome series alone converted 34% of new subscribers into first-time purchasers within 7 days.
Meta campaigns achieved a 3.8× return on ad spend — compared to the previous boosted posts which showed near-zero measurable return. Additionally, the cost per new customer acquisition dropped by 52% as creative testing identified the highest-performing ad formats for the Pretty Dolla$ audience.
"Ravi took Pretty Dolla$ Brand to a whole new level. He managed our Shopify store, ran our Meta and TikTok ad campaigns, and built out our email flows — all while keeping our brand voice completely intact. What really surprised me was the email system — I didn't realise how much money I was leaving on the table without it. Now 22% of my revenue comes in on autopilot. Our revenue grew by nearly 3× and I feel like we finally have a real business behind the brand, not just vibes and posts."
Before the engagement, revenue was directly tied to Dannesha's posting frequency — a stressful and unsustainable model. Consequently, by month 4, automated email flows and always-on paid campaigns meant revenue was flowing daily rather than in spikes and troughs tied to content output.
All ad copy, email content, and TikTok creative direction was written to match Pretty Dolla$'s specific voice — bold, direct, and empowering. Furthermore, Dannesha's existing organic TikTok content was used as Spark Ads, meaning the paid campaigns felt native to the platform rather than like advertising.
The post-purchase email sequence and VIP customer campaigns drove a meaningful increase in repeat purchase rate — up from 18% to 34% by month 8. As a result, customer lifetime value improved significantly, making each ad dollar spent on acquisition worth considerably more over time.
TikTok went from zero contribution to 31% of new customer revenue in 5 months. Moreover, the Spark Ads model — using organic content as paid creative — means the brand doesn't need a separate "ads team" to produce TikTok content; the existing content strategy and paid distribution work in tandem.
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Whether you're running a Shopify store, a DTC brand, or an e-commerce business with great products but inconsistent revenue — the system is what's missing, not the product. Let's build it.